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Agents in Action: How Google is Automating Operational Toil - devopsdays Zurich 2026

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Imagine an Oncall shift where you don’t start your day sifting through routine capacity alerts, nudging stuck rollouts, or closing noisy, low-impact tickets. Instead, you get to tackle things that matter. This is the goal we’re chasing at Google. We are developing a system where software agents can autonomously handle a significant chunk of operational toil. The key is to do this generically and horizontally, making…

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