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Are They Really Using It? Monitoring Digital Experience to Determine Feature Effectiveness

devopsdays.org

Building beloved user applications is a challenging yet rewarding pursuit for us working in technology today. While real user monitoring, or RUM, metrics are added early for external-facing applications, it is often added as an afterthought in the building of applications when building applications for users within organisations. Instead, we rely on anecdotal discussions and review feedback that, for many reasons, c…

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