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Ashley Sawatsky - devopsdays London 2024

devopsdays.org

Ashley Sawatsky is an expert in incident management and communication with a special focus on the SaaS world. While handling escalations and guest complaints as a part of Disney’s world-renowned Guest Experience team, she discovered a passion for turning negative experiences into positive ones. She went on to become a founding member of Shopify’s incident response program, where she oversaw processes, tooling, and c…

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