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Blame, Shame and Panic - What not to do when things go wrong - devopsdays London 2022

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We’ve all had moments when our blood runs cold and we realise we’ve done something that feels catastrophically bad. We’re getting better at this as an industry. Blameless post-mortems are more common and the days of wearing the hat of shame or buy the beers when you break prod have, thankfully, mostly gone. But there is still a stigma attached to talking about messing up. As humans we are mostly terrible about talki…

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