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Communication in an Open Company (breakout 1) - devopsdays Des Moines 2019

devopsdays.org

In the IT Industry, many incidents have been misunderstood or blown out of proportion due to poor handling of communications during and right after a crisis arises. The how, when, and how much communication can be the difference between a media frenzy and an outage that people work through and forget about. Ever since a database outage in January of 2017, companies and contributors have received timely and effective…

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