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œI’m not technical†and other lies (ballroom) - devopsdays Des Moines 2019

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Documentation should come from a place of empathy - easing someone else’s journey can enable them to do even more innovation. Documentation requires feedback and requires humility. I used to be one of those women who said “but I’m not technical.” Even after I had created technical marketing materials and guides and lead the third largest user group for AWS in North America. Done well, documentation lowers the barrie…

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