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Salesforce adds agentic AI, Otter expands reach, Gemini’s security risk

computerworld.com

In today’s 2-Minute Tech Briefing, Salesforce launches Agentforce IT Service to automate IT support with agentic AI, Otter.ai evolves from transcription into a full enterprise collaboration suite with new integrations, and experts warn of a Gemini AI security flaw allowing ASCII Smuggling attacks that could inject malicious commands into AI prompts.

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